How to deliver an outstanding customer-centric experience in the financial industry
This webinar was recorded on September 9, 2020.
Join our upcoming webinar with Kentico Xperience Gold Partner, Americaneagle.com, to discover the successful approaches you need to define and execute a customer-centric digital experience strategy. We’ll take a closer look at the financial & banking industry and how First Financial Bankshares Inc. (FFIN) has become a leader in the industry and how they have created a competitive advantage with Kentico Xperience that delivers the successful model customers have come to expect.
In this webinar, you will learn:
- The challenges a financial business needs to address, including multisite management at scale, data source integration, and delivering experiences that support the entire customer journey
- What systems should be the foundation of your DXP
- Tangible results of digital experiences, such as personalized interactions across all digital touchpoints
Will Christoferson, Executive Vice President of Marketing at First Financial Bankshares, Inc.
Laura Brown, Sr. Digital Strategist at Americaneagle.com
Wesley McChristian, Kentico Practice Director at Americaneagle.com