Before each consultation, you'll specify topics you need to discuss, questions we should answer, and your desired outcomes. This lets us choose the right consultant for the session. Once agreed, you use credits (1 credit = 30 minutes) to cover the consulting time. We proactively work with you to use your consulting time in the most efficient way.
Scenario 1: Starting with Kentico Xperience
A client is new to Kentico Xperience. After taking our online training, they are looking for a boost to start the project. In this case, we can use 2-3 days of ad-hoc time to do a concentrated session (online or onsite). We help clients break down business and design requirements, map out-of-box features, identify challenges, and develop an execution plan. Also, we can set up follow-up meetings to answer questions, resolve issues, and provide best practices.
Scenario 2: Custom workshops
A client’s marketing team needs to get a better understanding of Kentico Xperience’s online marketing features and learn how to best leverage them on their website. We can use blocks of consulting hours to do a custom workshop engagement to educate the marketing team on how Kentico Xperience will help them with what they want to do.
Scenario 3: Long-term consultations
A client has an internal development team. Besides the initial boost start-up engagement, they want to have a consultant who joins weekly standups for the next few months. The consulting team and Customer Success Managers can schedule a dedicated resource for the long-term engagement to speed up knowledge transfers.
As you can see, we are not just focused on development but can provide assistance when improving your proficiency with Xperience’s digital marketing features. We want to make sure you are successful on both the technical and business sides.