Kentico Xperience receives the highest Satisfaction score in the G2 Summer 2021 report for DXPs

Kentico Xperience receives the highest Satisfaction score in the G2 Summer 2021 report for DXPs

Jul 16, 2021
Content Manager
Kentico Xperience receives the highest Satisfaction score in the G2 Summer 2021 report for DXPs

G2 published its Summer 2021 edition of reports, and we’re proud to announce that Kentico Xperience is featured among the Leaders in Grid® for Digital Experience Platforms (DXP) Software, scoring exceptionally well in user satisfaction rating. For us, this award is a sign that our long-term commitment to deliver the best possible user experience steers us in the right direction.

The highest Satisfaction score goes to...

According to the G2 report: “Kentico Xperience has been named a Leader based on receiving a high customer Satisfaction score and having a large Market Presence. Kentico Xperience received the highest Satisfaction score among products in Digital Experience Platforms (DXP).”

  • 100% of users rated it 4 or 5 stars
  • 98% of users believe it is headed in the right direction 
  • 94% of users said they would be likely to recommend Kentico Xperience

This appreciation from our users means a lot to us. Expanding the community of happy clients is the main driver for our development and innovations. “Kentico has always been about the people more than anything else. Employees, partners, customers. Whatever we do, we do it with the people in our minds.” said Petr Palas, the CEO of Kentico Software.

How can you use this report?  

The primary aim of the G2 reports is to help technology buyers make well-informed decisions. If you’re looking for a new digital experience platform, the G2 Grid report guides you through the market.  

Understanding the research methodology means knowing which metrics are relevant for your decision. For example, if you don’t mind your DXP being developed by a relatively small, young company, you pay more attention to the Satisfaction rating than Market Presence.  

How G2 defines a DXP

For its reports, G2 has a clear definition of the capabilities you can expect from the included software. You can be sure that all products featured in the Summer 2021 Grid for DXPs can:  

  • Provide content management and media storage capabilities
  • Facilitate the rapid development of websites, portals, or applications
  • Connect customer data with digital media using APIs
  • Allow for personalization of digital content using customer data
  • Provide analytics tool to measure content performance and user experience

What are the criteria?

The fact that Kentico Xperience is named a Leader in the G2 Grid guarantees that the platform and the company excel in evaluating criteria based on real users’ reviews. This methodology reflects real-life experience with the product rather than the opinion of analysts who don’t know the product first-hand.  

The Grid maps two complex scores: Market Presence and Satisfaction. Market Presence evaluates the number of employees and reviews, web and social presence, and the seller’s age.  

The Satisfaction rating is based on several criteria, including:  

  • Customer satisfaction with end user-focused product attributes based on user reviews
  •  Popularity and statistical significance based on the number of reviews received by G2
  •  Quality of reviews received

Read what others think

We received several glowing reviews on G2 in the last three months. Users from enterprises as well as small companies value Xperience’s easy upgrades and integrations, comfortable development, email marketing capabilities, and other features that make their daily work more efficient.

Check the full reviews for yourself:    

Are you using KenticXperience? Let everyone know about your experienceAdd your review to G2 and see how it’s going to affect our positioning in the next Grid. 

Experience it too

Become one of our many satisfied customers. Book a meeting with one of our experts and share your expectations. We’re ready to help you determine whether Kentico Xperience is the right choice for your company and how to leverage its full potential.  


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