Flexible pricing

Choose from a selection of pricing and licensing options that deliver real business value.

Business includes:

 

  • Content Management
    • Page Builder
    • Structured Content
    • Reusable Content
    • Multilingual Content
    • Inline Editor
    • Digital Asset Management
    • Multi-site Management
    • Versioning
    • Simple Workflow
  • Digital Marketing
    • Email Marketing
    • Forms
    • Search
    • Search Engine Optimization
  • Digital Commerce
    • Checkout Process
    • Payment & Shipping Options
    • Product Information Management
    • Promotions & Discounts
    • Google Analytics Commerce Tracking
    • Module Commerce Framework
  • Analytics
    • Web Analytics
    • Reporting
  • Platform
    • Scalability & Performance
    • MVC Development
    • Deployment tools
    • Cloud Deployment Support
    • APIs
    • Headless API
    • Security
    • Team Development
    • Geomapping
    • Accessibility
  • Integrations
    • Prepackaged Integrations
    • Integration Bus
    • Authentication
    • Visual Studio Integration
  • Training
    • 2 seats of training available with the initial subscription term

Enterprise includes Business features, plus:

 

  • Content Management
    • Advanced Workflows
  • Digital Marketing
    • Campaign Management
    • Personalization
    • Smart Forms
    • Recommendations
    • Social Marketing
  • Customer Data Platform
    • Activity Tracking
    • Contact Management
    • Segmentation
    • Lead Scoring
    • Personas
    • Data protection
  • Marketing and Commerce Automation
  • Analytics
    • A/B and Multivariate Testing
  • Integrations
    • Translation Management
    • SalesForce Connector
  • Training
    • 4 seats of training or 10 consulting credits available with the initial subscription term

Corporate includes all Enterprise features, plus:

 

  • Unlimited company-wide license​
  • Company-wide training
  • Customer success package​
  • Premium support SLA​
  • Dedicated Technical Support Engineer​
  • Source code


Prices shown are per 12-month subscription. Paid annually.

Please note: All pricing is displayed as net. Additional taxes may apply based on your country of purchase.

A subscription license: 

  • provides customers with a pay-as-you-go license to access and use the software for a defined pre-paid period
  • is nonexclusive, royalty-free, and non-transferable
  • includes all software updates, upgrades, and 24/7 telephone and email technical support  
  • allows customers to run a website on any number of servers or cloud instances at no additional cost 
  • ​comes with a Headless API Layer, which means that customers can take advantage of a headless approach at no extra cost! 
 

For more information, check out the terms and conditions of the license agreement for your area.

All subscription licenses, by default, support auto-scaling, which means there are no limitations on the number of web farms servers or cloud instances. The supported website(s) environment will be able to dynamically scale to accommodate increased site traffic and performance demands without any additional licensing requirements.

If a subscription license expires, there is a 30-day grace period during which the license is still fully operational. After the grace period, Kentico Xperience will stop working, and the website will no longer be accessible online.

Kentico Xperience is only available to purchase as a subscription license. However, in exceptional circumstances Kentico may offer a perpetual license. Please contact sales@kentico.com for more information.

A perpetual license:

  • provides customers with a license and right to use Kentico Xperience indefinitely
  • is non-exclusive, royalty-free, and non-transferrable
  • includes a one-year maintenance contract for all software updates, upgrades, and 24/7 telephone and email technical support, with the option to purchase on-going maintenance for subsequent years
  • allows customers to run a website on a single server or cloud instance with the option to purchase additional servers or cloud instance licenses for load balancing/web farm(s) requires an up-front payment of a one-time license fee

Perpetual licenses are based on specific project and production environment requirements. They take into consideration the number of servers or cloud instances supporting the production environment. If a perpetual license is agreed, we recommend purchasing licensing for the highest potential quantity of servers or cloud instances that might be needed to support the production environment.

Note: Perpetual auto-scaling license options are available if website traffic/performance demands on a managed website fluctuate significantly due to marketing efforts, seasonality, or unpredictable events.

Yes, both subscription and perpetual license options include source code access to the web project and administration interface; but do not include the full software source code. The web project and administration interface source code are all that is necessary for typical development and common use of Kentico Xperience.

Customers can create flexible and dynamic websites without the need to modify the full software source code, however the full software source code of all libraries and controls can be purchased for an additional fee. This is suitable for customers who need to make advanced modifications in core CMS libraries for deep customizations/extensions. 

Yes, we provide a 30-day money-back, no questions asked guarantee. If you are not satisfied with our product, send a message to refund@kentico.com. The money-back guarantee applies only to Business licenses without source code.
Yes, customers can purchase an upgrade at any time, and will receive a license credit based on the license credit schedule. To upgrade an existing license, please contact your local Territory Sales Manager.
Customers are free to cancel a subscription license at any time. We do not offer any refunds on subscriptions that are canceled prematurely. Should a customer choose to cancel a subscription prematurely, it will terminate at the end of the then-current billing period.

Customers with a subscription license receive maintenance included with their subscription free of charge for the duration of the subscription.

All perpetual licenses include a one-year maintenance agreement, which is annually extendable or renewable. The maintenance agreement provides access to software updates and upgrades for the duration of the active maintenance term, plus unlimited 24/7 telephone and email technical support.

Customers with a subscription license receive maintenance included with their subscription free of charge for the duration of the subscription.

If a customer purchases a perpetual license, a one-year maintenance agreement is included in the price. After the first year, customers may renew or extend the maintenance agreement to continue benefitting from software updates, upgrades, and unlimited 24/7 telephone and email technical support. However, an active software maintenance subscription is optional and is not required to continue using the software.

Customers with a subscription license receive maintenance included with their subscription free of charge for the duration of the subscription.

Customers who have been granted a perpetual license will have an optional on-going annual maintenance fee to extend the active term of their maintenance subscription beyond the first year that is included with the initial license fee. The cost is typically calculated at approximately 30% of the list license fee price and is not subject to annual increased or incremental adjustments based on inflation or current list license fees.

Subscription maintenance agreements can be renewed by a member of sales at sales@xperience.io.

Perpetual maintenance agreements can be renewed through the client portal or a local Territory Sales Manager. 
 
For both licensing options, customers will receive a series of email reminders related to any upcoming maintenance renewals.
Subscriptions must be renewed on time, otherwise the subscription key will be deactivated 30 days from the date of expiration and your project will no longer be accessible for public or internal use.

Please note that a manual step may be required from you after the subscription is renewed. For projects running on Kentico Xperience version 12, you will need to update your license key in Kentico Xperience manually, please visit the Using License Keys section in the Client Portal Guide. For projects running on Kentico Xperience version 13 and above, license keys are updated automatically.

Without valid maintenance for a perpetual license, you will not automatically have access to 24/7 telephone and email support from our teams across Europe, the United States, and Australia, should you need it. Also, version upgrades will result in a reinstatement fee, making them more expensive than they would be as part of a maintenance agreement. Nevertheless, your project is accessible for both public and internal use.
Global 24/7 telephone and email support from our teams across Europe, the United States, and Australia is included with all active maintenance agreements and active subscription licenses. 
Yes, the Kentico Developer Network (DevNet) is publicly available and open to everyone, no matter what edition or license is purchased. We encourage customers to connect with like-minded individuals and to leverage extensive documentation, downloads, latest news, and much more.  

Yes, we offer a Premium Support option, which is intended for customers running mission-critical websites. This support option provides a higher level Service Level Agreement (SLA) that specifies guaranteed response and resolution times. 

We also offer a variety of customer success, consulting, and training packages. Visit our services page to find out more. 

Yes, Kentico provides functionality that facilitates compliance with the General Data Protection Regulation (GDPR). For more information, see the GDPR compliance overview, and the Working with cookies page. 

Yes, we have three ISO certifications: 

  • ISO 9001:2015 – Quality Management System 

  • ISO 27001:2013 – Information Security Management System 

  • ISO 20000-1:2011 – IT Service Management System 

Each certificate demonstrates our commitment to delivering top-quality, consistent standards, and ensuring the consistency of those standards across all our offices globally. 
You can pay by check, wire transfer, ACH, EFT.  You may also make payments by credit card (up to 16k USD).

The following applies to online purchases and country-specific taxes: 

  • Customers in the United States may be charged a sales tax, depending on the state the customer is located in, on top of the listed price. 

  • Customers in the European Union may be charged with Value-Added Tax (VAT), depending on the EU country the customer is located in, on top of the listed price. 

  • Customers in Australia, India, New Zealand, and Singapore are always charged with the Goods and Services Tax (GST) on top of the listed price. 

  • Customers in Belarus, Iceland, Norway, Russia, Saudi Arabia, South Africa, South Korea, Switzerland, Turkey, and the United Arab Emirates are always charged with VAT on top of the listed price. 

  • Customers in Japan will be charged with a Consumption Tax on top of the listed price. 

  • Customers in Taiwan will be charged a sales tax on top of the listed price. 

  • Customers in Quebec (Canada) will be charged with a Quebec Sales Tax (QST) on top of the listed price. 

When purchasing directly from Kentico (by wire transfer or check), we will inform you about applicable taxes. 

Yes, Kentico Xperience is only available for purchase in the currency of your region. We do not accept payment in currencies other than those stated in the table below. 

Region(s) 

Valid Currencies 

Australia 

AUD only 

United Kingdom 

GBP only 

Czech Republic 

CZK only 

EU States (excluding CZ and UK) 

EUR only 

Andorra, Liechtenstein, Monaco, Norway, San Marino, Switzerland, The Vatican State 

EUR only 

Rest of Europe 

EUR or USD only 

Japan 

JPY only 

Rest of the World 

USD only 

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