Premium support is intended for customers who run mission-critical websites or work on projects with tight deadlines. It comes with a service-level agreement (SLA) that specifies a guaranteed response time.
Guaranteed help when you need it most
Premium support is an optional extension of the standard support provided as a part of a maintenance contract. It's available only to customers with a valid maintenance contract. If the maintenance contract expires, so does premium support.
Standard support.
24/7 unlimited email questions
24/7 unlimited phone calls
24/7 toll-free support number
No response time guarantee
Premium support.
24/7 unlimited email questions
24/7 unlimited phone calls
24/7 toll-free support number
Guaranteed response time
Interested in premium support?
Get a custom quote for premium support based on your needs.
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